About Us

Welcome to The Gear Merchant, and thank you for taking the time to visit our site. Our Mission is to provide you with the highest quality gear that our product managers can find and to provide you with comprehensive customer service.
 
Our comprehensive customer service philosophy ensures:
 
bullet Your order will be handled in a professional manner from start to finish.
bullet Your questions will be answered by a knowledgeable product manager from our tech support team.
bullet Each of our products are tested and used by our team of professional's in real world environments, ensuring that when you take it to the field it will meet your expectations.
bullet You will be completely satisfied with your product selection or we will work with you to find the product that fits your needs.

You can shop and order with Confidence because our site offers  SSL Encryption on secure servers when processing your payment information.

Upon receipt of your order we will:

bullet Provide you with an order confirmation number.
bullet Continually update you on the status of your order via e-mail.
bullet Provide you with a tracking number so that you can track the delivery status of your package.
We respect the fact that you have provided us with sensitive information and we have the utmost respect for your privacy.
Your e-mail address will only be used by Gear Merchant for consumer communications.
     
 

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